Shipping policy
Last updated: October 2, 2026
Where we ship
We currently ship to addresses in the United States only.
Shipping cost
Standard shipping is free on every order, with no minimum spend. Express shipping is available at checkout for $15.00.
Processing time
Orders are packed and shipped within 2 to 3 business days of purchase. Business days are Monday to Friday, excluding US public holidays.
Delivery time
After your order ships, estimated delivery times are:
- Standard: 3 to 5 business days
- Express: 1 to 2 business days
These are estimates, not guarantees. Carrier delays, weather and holidays can add time.
Tracking
When your order ships, we will email you a shipping confirmation with tracking details.
Changes and cancellations
If you need to change your address or cancel your order, email us within 12 hours of placing it. Once an order has been processed, changes may not be possible.
Lost or damaged packages
If your tracking has stopped updating, or your package arrives damaged, email us with your order number and we will help resolve it.
Questions
Contact us at ProFlexSupport@gmail.com.
